Operations Manager

Elrina de Lange

Elrina is Lionheart Education’s Operations Manager and is passionate about creating the structure, systems, and processes that enable teams to do their best work. With a background spanning operations, client services, and business management, she brings a practical, solutions-focused approach to supporting the organisation’s growth and ensuring an exceptional experience for both families and tutors.

She thrives on solving problems, improving efficiency, and transforming complex challenges into clear, sustainable solutions. Whether refining processes, implementing new systems, or identifying opportunities for improvement, Elrina is driven by a desire to create ways of working that are both effective and scalable—simply put finding ways to work smarter, not harder.

At the heart of her approach is the belief that successful operations are built around people. She values strong relationships, open communication, and collaboration, and is passionate about creating an environment where colleagues, tutors, and stakeholders feel supported, empowered, and equipped to succeed. By combining operational excellence with a people-centred mindset, Elrina helps ensure Lionheart continues to deliver outstanding outcomes for the families it serves.