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What are the pros and cons of ChatGPT and natural language AI in Education?

AI in Education

Published: 01/03/2023

In light of Apple’s new stance on integrating ChatGPT into its products, and as the International Baccalaureate announces it will accept credited content from the platform in its assessments, we query what ChatGPT and other natural language AI might mean for education.
In the spirit of creating a dialogue on complex topics like this, Jack Symonds decided to ask the character at the centre of this piece what its ‘view’ was…
Let’s hand it over to ChatGPT for its answer to the prompt “write me a <2500 word blog post about the pros and cons of ChatGPT and natural language AI in education”.

“In recent years, the field of artificial intelligence (AI) has seen unprecedented growth and advancement. One such advancement is the development of large language models like ChatGPT, which are designed to mimic human language and generate responses to input text. These models have the potential to revolutionize the way we approach education, but they also come with a set of pros and cons that must be considered. In this blog post, we will explore the advantages and disadvantages of using ChatGPT in education.

Pros of ChatGPT in Education:

Personalized Learning: One of the biggest advantages of using ChatGPT in education is the ability to personalize learning. With the help of natural language processing (NLP) technology, ChatGPT can analyze a student’s input and tailor responses to meet their specific needs. This personalized learning approach can help students learn at their own pace and level, which is a significant advantage over traditional teaching methods that follow a one-size-fits-all approach.

Improved Accessibility: ChatGPT can also improve accessibility for students who may have difficulty accessing traditional learning methods due to language barriers or disabilities. With the ability to generate responses in multiple languages and communicate with students who use assistive technology, ChatGPT can help to level the playing field and ensure that all students have access to high-quality education.

Availability: ChatGPT is available 24/7, which means that students can access learning materials at any time, anywhere. This is particularly useful for students who may have other commitments, such as work or family obligations, and are unable to attend traditional classes. By providing students with access to learning materials outside of the classroom, ChatGPT can help to improve academic outcomes and ensure that students have the resources they need to succeed.

Cost-Effective: ChatGPT can also be a cost-effective way to deliver education. Traditional teaching methods can be expensive due to the need for physical resources, such as textbooks and classroom space. ChatGPT, on the other hand, can provide students with access to learning materials at a fraction of the cost. This is particularly useful for schools and educational institutions that may have limited budgets but still want to provide high-quality education to their students.

Cons of ChatGPT in Education:

Lack of Human Interaction: One of the biggest disadvantages of using ChatGPT in education is the lack of human interaction. While ChatGPT can provide personalized learning and support, it cannot replace the experience of interacting with a human teacher or classmates. This lack of human interaction can lead to feelings of isolation and disconnection, which can be detrimental to a student’s mental health and academic performance.

Limited Understanding: While ChatGPT has made significant strides in mimicking human language, it still has a limited understanding of complex topics and concepts. This means that it may struggle to provide accurate or relevant responses to certain types of questions, which can be frustrating for students and hinder their learning progress.

Reliance on Technology: ChatGPT is reliant on technology, which means that it is susceptible to technical difficulties and glitches. If ChatGPT were to experience technical issues or downtime, students may be unable to access learning materials and support, which can be disruptive to their education.

Ethical Concerns: There are also ethical concerns surrounding the use of ChatGPT in education. For example, there is a risk that students may become overly reliant on ChatGPT and fail to develop critical thinking skills or the ability to interact with others in a meaningful way. Additionally, there is a risk that ChatGPT may perpetuate biases and stereotypes, particularly if it is not properly trained on diverse data sets.


ChatGPT has the potential to transform the field of education by providing personalized learning, improving accessibility, and reducing costs. However, it is important to consider the potential drawbacks of using this technology, such as the lack of human interaction, limited understanding, reliance on technology, and ethical concerns. While ChatGPT may be useful as a supplement to traditional teaching methods, it cannot replace the experience of learning from a human teacher and interacting with peers in a classroom setting.

Therefore, it is important to approach the use of ChatGPT in education with a balanced perspective. While it may be a useful tool for certain types of learning and support, it should not be seen as a complete replacement for human interaction and teaching.

In order to fully realize the benefits of ChatGPT in education, it is important to carefully consider its use cases and limitations. Educators should work to ensure that ChatGPT is used in a way that complements traditional teaching methods and promotes student engagement and critical thinking skills.

Overall, the use of ChatGPT in education has both advantages and disadvantages. While it may be a useful tool for certain types of learning and support, it is important to approach its use with caution and consider its limitations. With careful planning and implementation, ChatGPT has the potential to transform education and provide students with access to high-quality, personalized learning experiences.”

So…What did you think about this piece?? Have your views on AI changed at all? Do you think you will be asking ChatGPT questions any time soon?
Jack will be responding and adding his own observations and comments in a part 2 next week. Stay tuned!
The product has an intriguing appearance of self-awareness and self-criticism sourced from its training data, and some interesting points I must confess I was not expecting. 

Jack Symonds

Jack Symonds is Lionheart’s new tech wizard.
He also has thirteen years of experience in tutoring and holds a MSci Biological Sciences from UCL.

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